10.2  
optiPoint 410 / optiPoint 410 S and optiPoint 420 / optiPoint 420 S 
 

Introduction  
The IP telephones in the optiPoint 410/optiPoint 410 S and optiPoint 420/optiPoint 420 S families allow users to conduct telephone calls in a simple, familiar way over a data network.

Operation  
Convenient and interactive operation is ensured by the three dialog keys and the display (not available for optiPoint 410 entry and optiPoint 410 entry S). Furthermore, the key lamp principle visualizes the activated functions.
The difference between the optiPoint 410/optiPoint 410 S and optiPoint 420/optiPoint 420 S families lies in the design of the function key panels:
 •   optiPoint 410/optiPoint 410 S families: the function keys have panels with labeling strips on which the function or call number currently saved can be entered.
 •   optiPoint 420/optiPoint 420 S families: the function keys are self-labeling keys. Self-labeling means that each key is assigned a display (1 line with 12 characters) in which the function or call number currently saved is shown.

Key modules and adapters  
The add-on device optiPoint self-labeling key module allows you to increase the number of function keys available for the telephone types standard and advance. The add-on devices optiPoint key module and optiPoint BLF can also be used with the optiPoint 410/optiPoint 410 S and optiPoint 420/optiPoint 420 S families.
The optiPoint 410 display module is used as an add-on device for telephone types standard and advance. Its graphical LCD display (320 x 240 dots), the touchscreen and the navigation keys mean that many functions can be used intuitively and therefore more effectively.
The use of different optiPoint 500 adapters allows flexibility for the expansion of the telephone workstation (not for telephone types entry, economy, and economy plus).

Differences between the optiPoint 410/optiPoint 420 and optiPoint 410 S/optiPoint 420 S families:  
 •   optiPoint 410/optiPoint 420 families: All HiPath 3000/5000 features that are offered interactively on the display, in the service menu, and on function keys are available (except for Relocate).
 •   optiPoint 410 S/optiPoint 420 S families: The corresponding telephones support SIP (Session Initiation Protocol). SIP is an ASCII-based signal used to set up sessions in an IP network.

Features and restrictions for Internet telephony stations  
The term "Internet telephony" as used in this document refers to making telephone calls via IP-supported networks (Voice over IP) and signaling via SIP.  
The following features for Internet telephony stations are actively supported:
 •   CLIP (displays the calling party's station number on the called party's station)
 •   CLIP (suppresses the calling party's station number on the called party's station)
 •   COLP (displays the called party's station number on the calling party's station)
 •   COLR (suppresses the called party's station number on the calling party's station)
 •   Consultation hold
 •   Hold
 •   Toggle
 •   Transfer (transfer after messaging)
 •   DISA (Direct Inward System Access): No features may be activated for the SIP telephone
 •   Inband DTMF
Although Internet telephony stations may not activate the following features, they may be passively involved:
 •   Call forwarding (forwarding to an Internet telephony station is supported)
 •   Conference (Internet telephony stations may be passively involved)
 •   Park (Internet telephony stations may be parked; from the perspective of the Internet telephony station, this is similar to "Call hold")
 •   Live Call Recording (Internet telephony stations may be passively involved)
 •   Whisper (Internet telephony stations may be passively involved)
 •   Automatic COS changeover (the Internet telephony station can be implemented in automatic COS changeover)
 •   Internal traffic restriction (ITR) groups (Internet telephony stations may be implemented in ITR groups)
The following restrictions apply to Internet telephony stations:
 •   Internet telephony stations are configured in HiPath 3000/5000 V9 as DSS1 (functional telephone) and therefore cannot be supervised by the system (no monitoring). Internet telephony stations cannot use applications that require monitoring (for example, HiPath ComAssistant).
 •   Internet telephony stations cannot be integrated into call pickup groups, hunt groups, team, top or MULAP groups.
 •   Internet telephony stations cannot activate or use system features that can be operated with codes.
 •   Music is played when an Internet telephony station is on hold. Music is not played and a ring tone is not applied for the Internet telephony station when unscreened transfer is performed between the Internet telephony station and another station.
 •   The display on the Internet telephony station is not refreshed if an Internet telephony station is unparked by a different party to the one who parked it.
 •   SIP devices are not supported by the Deployment Tool (DLS Interface, DLI) in HiPath Xpressions Compact boards (HiPath 3000).
 •   In some situations, you cannot use terminal-specific features in HiPath 3000/5000 V9 This includes features offered via the device's menu interface. The features available with the basic system HiPath 3000/5000 V9 have general release status.

HiPath 3000/5000 V9, Service Documentation, Issue 7   up Top
Disclaimer & Copyright   ID: P31003H3590S100017620   2012-06-25