12.2.11  

Connectivity check 
 
The first connectivity check has to be done by the service technician in cooperation with the regional RSP data administrator (or respectively the Configuration/Staging Center or Partner data administrator).

Procedure  
 1.   The service technician calls the data administrator to do the remote connection check and tells him the device name configured.
 2.   The data administrator connects to enterprise server for connectivity check. Service technician is ready.