10.2.3 |
Output format |
| Output format is used to set parameters for call detail recording and the format for call records. |
| Call records, also known as CDR (Call Detail Records) or SMDR (Station Message Detail Records), provide accurate information about trunk calls into and out of the communication system. |
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10.2.3.1 |
Area: Format of Call Records |
| Parameters pertaining to call record format are determined through a series of system-wide flags that can be turned on or off. These parameters control the format of the call detail record for output via the serial interface. |
Compressed Output flag |
| There are two basic formats: |
| - | compressed display In compressed form, the data records are output without separating blanks, with a project code, and charge rate units are always specified in pulses. This format is particularly suitable for further processing data using a call charge computer or PC. |
| - | long form In long form, the data fields are separated by blanks, the call charges are output in currency units, and a project code is not logged. This format is particularly suitable for printing. |
| If you want to print your data, leave this flag off. |
Last 4 Digits Suppressed flag |
| The system can be configured to suppress the last four digits of the call number field and replace them with a ?. This way individual calls remain private. This is a security feature. |
Log Incoming Calls flag |
| With this flag on, both incoming and outgoing calls are recorded. If you want only outgoing calls to be logged, make sure this flag is turned off. |
Call Duration flag |
| When this flag is activated, the communication system records the call duration in hours, minutes, and seconds. If this flag is turned off, the call duration data field remains blank. |
On Ringing flag |
| When this flag is turned on, a data record is created as soon as an incoming call begins ringing. If you want to maintain a Missed Calls List, this feature must be turned on. This feature can also be used to transmit additional information about the call based on a PC evaluation of this data record. |
Output MSN flag |
| This flag determines whether or not the MSN (Multiple Subscriber Number) used for a call is displayed (only for multi-device connections max. 11-digits, only in compressed form). |
| The MSN feature is only used with ISDN-BRI lines in Hicom 150 E Office Point, Hicom 150 E Office Com and HiPath 3300 to 3550 communication systems. |
| The MSN feature makes it possible to assign several call numbers (in full or only the n > 1 last digit) to an S0 private or public basic rate connection (bus or MGA multi-device connection) from the ISDN call numbering system. |
| An MSN with up to 11 digits can be entered as the DID number for each station in the communication system. |
Flag: Decimal format (not in the USA) |
| This parameter defines the call charge display format and is to be configured on a country-specific basis. The decimal format is always used in Germany. The decimal format also means that the multiplier is shown in hundredths. |
| Example: |
| - | 0.06 EUR |
| The multiplier specifies the amount by which the charge rate unit is multiplied in order to obtain the currency value. |
"Display amounts instead of units" flag |
| Monetary amounts are output instead of units (e.g. "4.50 EUR" instead of "75 units"). |
Flag: Outgoing without connection |
| Outgoing calls that are not answered are displayed anyway. The caller can thus prove that he attempted to call, but was not successful. |
| Output LCR number outgoing or dialed number incoming |
| If this flag is activated, an additional phone number field is added to the call data record. It contains: |
| • | for an outgoing call: the LCR phone number that was actually sent to the exchange following conversion by LCR or |
| • | for an incoming call: the internal phone number of the station required, that is, the first station dialed. |
| A call record is then output, even if a call is made for a busy station. This call record has the same format as the data record created for a free station except that the ring/call duration is set to "0". |
10.2.3.2 |
Area: Connection data routing |
| As of Hicom 150 H V1.0 (Hicom 150 E Office Rel. 3.0), these parameters are administered under QSIG features (not in the USA). |
| The following new customer database data must be configured in the communication system for the connection data routing: |
| - | Call number destination system (recording system) |
| - | Separate system number for identification in the network |
| - | Separate group ID for identification in the network |
| In a network consisting of several communication systems, any connection information that occurs (CDRC data) in the PBX satellite systems is sent to a fixed communication system in the network. For this purpose, the call number of the destination system (call number of central recording system) to which the connection data is sent is configured in each communication system. |
10.2.3.3 |
Area: Port assignment |
| Which applications are supported on which V.24 interfaces can be configured using Port assignment. |
| As of Hicom 150 E Office Rel. 2.2: In order to make the connection of a call detail printer or a call detail PC more flexible, the output can be made to a TP-AP12 adapter in addition to the V.24 ports. This adapter is operated as a bay option on system telephones. This makes it possible to output the charges to any UP0/E port with a TA-API2 adapter. Only one adapter per call detail output is supported in the communication system. |
| As of Hicom 150 H V1.0 (Hicom 150 E Office Rel. 3.0): The call charges can be output via a LAN in 3 different modes. In this case, additional parameters can be set up under Output format | LAN settings. |
Call Detail Recording Central (CDRC) |
| The parameters in this area are used for configuring the applications to be supported at the various V.24 (RS-232) interfaces. In the USA, there are a limited number of call charge recording features for which application interface parameters must be set. |
Output format |
| The selection activates CDR and directs the call data to the appropriate port type. |
V.24 port |
| In this field you specify which V.24 interface should be used for the CDR system output. You don't need to set this specification unless you selected V.24 as the Output format. |
UPN port |
| In this field, you specify which UPN (system telephone) interface should be used for the output of call detail recording. You don't need to set this specification unless you selected UPN as the Output format. |
Attendant P |
| In this field, you specify which system telephone should be used for the output of call detail recording. No setting needs to be made here unless Attendant P was selected as the Output format. |
Call charges per station (not in the USA) |
| Charges that accumulate at a station are output to the port that is set up. |
Call detail recording per line (not in the USA) |
| Charges that accumulate on the trunk are output to the port that is set up. |
MRATT (not in the USA) |
| Charges accumulated by call box users are signaled on the appropriate target port when an MRATT Call charges key is set up. These charges can be viewed or printed out. |
Customer Database Printout |
| This setting determines the port to which the printer is attached. Here you specify which V.24 interface should be used. This is the printer that will be used if you have elected to have the database printout automatically after remote administration. (See also Flags). |
Call info |
| In this field you specify which V.24 interface should be used for the Call Info output. This output format is only relevant, if the On Ringing flag was activated. |
LAN settings |
| As of Hicom 150 H V1.0 (Hicom 150 E Office Rel. 3.0), the call charges can be output via LAN in 3 different modes. In this case, additional parameters can be set up under Output format | LAN settings. |
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| HiPath 3000/5000 V9, Manager E, Administrator Documentation, Issue 7 | up  |
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| Disclaimer & Copyright | ID: P31003H3590M1000176A9 | 2012-06-25 |
