9.9.20 |
EVM | Additional settings / Automatic attendant: |
| Automatic attendant is used to configure the corresponding features for mailboxes that were configured as attendant mailboxes. By selecting the digits 0 to 9, a caller can be forwarded to specific destinations defined here. These dialing options must, of course, be explained with a corresponding announcement. It is also possible to configure intercept destinations to which the caller will be redirected if he or she fails to enter a digit or enters an invalid (i.e., unassigned) digit. |
| To access the dialog box, click the EVM (Entry Voice Mail)Additional settings button on the tab. |
Automatic Attendant Mailbox number/name |
| The drop-down list offers a selection of the appropriate mailboxes for which the AutoAttendant option was selected. |
Stations table |
| Displays all stations that are |
| - | configured (active or provided with a name) and |
| - | not defined as phonemail (call number, 5 digits) |
Speed dial/Intercept destinations |
| Up to 10 speed-dial destinations (from 0 through 9) and one intercept destination can be configured here for the day and night service, respectively. Switching to the intercept destinations occurs when no digit or an invalid (i.e., unassigned) digit is pressed. If a Day/night greeting is activated, the corresponding destination is selected; otherwise, only the first intercept destination (day) is always used. |
| The destinations can be selected from the Stations table and dragged & dropped onto this table. You can also enter the destinations directly. To delete a destination, mark the entry in the table and drag it to the Recycle Bin. |
Intercept after announcem. |
| If this option is activated, the call is redirected to the call number specified under Intercept (e.g., the attendant console) immediately after the announcement. |
| When the "intercept after announcem." flag is activated, the greeting text is played once, followed by the intercept. No speed-dialing destination can be dialed during the announcement of the greeting. |
| When the Intercept after announcem. flag is deactivated, the announcement is played and then the EVM transfers the caller to the number specified under Intercept.(e.g. attendant console). During the announcement of the greeting, speed-dialing will also work. |
no suffix-dialing |
| If this option is activated, the caller can only be redirected to other destinations via the speed-dial destinations (choice of digits 0 to 9). No (multi-digit) call number can be selected by the AutoAttendant. |
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| HiPath 3000/5000 V9, Manager E, Administrator Documentation, Issue 7 | up  |
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| Disclaimer & Copyright | ID: P31003H3590M1000176A9 | 2012-06-25 |
