9.9.9  

IVM | Parameter/Mailbox Parameters 
 


Settings | Auxiliary equipment | IVM | Parameters
 
The Mailbox parameter is used to copy certain parameters to the Mailboxes table, depending on the selected COS parameter (see Integrated Voice Mail (IVM) (only if an IVM card is plugged-in)).
To access the dialog, double-click in the column Integrated Voice Mail (IVM) (only if an IVM card is plugged-in)Param on the tab.

9.9.9.1  

Area: Mailbox 

Number or Index  
The index or call number for the selected mailbox is shown here. If the mailbox has not been assigned a call number as yet, the index is shown.

Name  
The name of the selected mailbox.

Use as template  
The settings carried out for this mailbox can be temporarily stored and then transferred to one or more mailboxes using the template function. In connection with the button Apply template settings (see Integrated Voice Mail (IVM) (only if an IVM card is plugged-in)), the same mailbox parameters can then be configured without having to set up the individual features.

Previous, Next  
Shows the mailbox with the index value incremented or decremented by one.

9.9.9.2  

Additional Parameters 
Depending on which COS parameters are selected in the Mailboxes table (see Integrated Voice Mail (IVM) (only if an IVM card is plugged-in)), additional parameters are displayed.

Information on the mailbox  
The Information on the mailbox parameter is set for each mailbox with the COS 1. An activated option identifies the mailbox as an information mailbox and allows the caller to navigate within the greeting or to listen to it repeatedly.
Automatic hang up after announcement  
If a mailbox has been set up as an Information mailbox, the automatic hook on after announcement option can be used to specify whether the mailbox should hang up independently after it is played back once.
Hunt group code  
The hunt group code with which this mailbox can be reached can be selected here.
The value "Standard" in this field means that the mailbox is assigned the hunt group code of the first hunt group in which an IVM station is a member.  
If the IVM station is assigned to multiple hunt groups (multi-customer systems), the mailbox must be assigned a different hunt group code than the standard.  
A selection can be made in such cases from the list of all hunt groups in which an IVM station is a member. For this reason, the hunt groups should be configured first.  
Route code  
The route code (trunk group code) with which this mailbox can seize specific routes (trunk groups) for outgoing communications can be selected here.
Without an entry in this field, the first route code of the system is used (to be found under Trunk/Network * Routes).  
If you want to deviate from the standard, you must enter the associated route code of the mailbox if the mailbox has the Message Call class of service.  
Note that the first route code of all routes can be selected in each respective case.  
Attendant console  
The number of the attendant console at which this mailbox is to be intercepted can be entered here.
Setting range: 1 to 8 places.
Without an entry in this field, the number of the intercept position of the system is used (to be found under System Parameters | Intercept / Attendant).
If a multi-customer system is involved, the number of the associated Attendant (Intercept position) for the selected mailbox can be entered here.  
Language  
The user may choose between languages 1, 2 or 3. By default, language 1 is selected.
The language involved can be determined via Maintenance | IVM (only if an IVM card is plugged in)  
Fax intercept  
For each mailbox that has set the corresponding COS bit Fax intercept, the Fax number at which incoming faxes are to be intercepted can be entered here.
Greeting control  

Day/night system  
In COS 6, the connected greeting can be controlled using the IVM calendar (not available in Rel. 1.0) or the night service status of the communication system.
If Day/night system is selected, the day and night greeting (greeting 1 or 2) are automatically connected by the IVM, depending on the night service status of the communication system.

manual  
If manual is selected, the 4 possible greetings are activated manually by the user.

Type of call  
If Type of call is selected, a distinction is made between internal and external calls. Greetings 1 and 2 of the IVM are then converted to the internal and external greeting.
If the Greeting selection flag is selected in COS 17 for MOH, Type of call is deactivated.

IVM calendar  
A calendar function can be added to all announcement mailboxes. If the Greeting selection flag is selected in COS 17, IVM calendar can be selected and activated.

See also:  
   -   Section 8.19.13 "Maintenance | IVM (only if an IVM card is plugged in)"
   -   Section 9.9.8 "Integrated Voice Mail (IVM) (only if an IVM card is plugged-in)"
   -   Section 9.9.10 "IVM | Parameter/COS"