8.19.34  
Maintenance | Trace Settings 
 

Trace profiles  
The trace profiles are feature-oriented with specific traces are assigned to them. This allows users with limited experience to activate the required traces in accordance with the faulty feature. Up to three trace profiles can be activated. This is an advantage where a fault occurs in several features.

Procedure  
 1.   Click on Set Default to enable the trace profile.
 2.   Based on the fault that occurs in the "Trace Profiling" -> "Step 1: Feature Selection" list, determine the required trace profiles. See also "Trace profiles with assigned traces".
 3.   Select the trace profiles and click on Add Profile to add the trace profile from the list below.
 4.   Under "Step 2: Combined Problem": Link the selected feature to a superordinate problem from the five options shown and then activate the option that is most appropriate. The first option is activated by default and can be selected if no other option corresponds.
 5.   Activate traces from the "Trace-Process" menu list, if applicable.
 6.   Click on Write Data to transfer the trace settings from the profiles added above and from the activated option to the communication system.
 7.   Click on Trace Start to start the traces.
NOTE: If there are too many active traces, this will reduce the performance of the communication system. For this reason, the following must be observed for the traces in the "Trace-Process" list:  
 •   The traces may only be activated by very experienced users, where requested by the development department or where prompted by a help text.
 •   The traces may only be activated after traces have already been activated via the "Trace Profiling" list.
 •   The traces may only be activated in addition to the traces selected via the "Trace Profiling" list.

Trace profiles with assigned traces  
The following table shows the trace profiles available in the "Trace Profiling" -> "Step 1: Feature Selection" list and the traces assigned to them:

 Table 8-3   Trace profiles with assigned traces
Trace profile  
Assigned traces  
Automatic Call Distribution (UCD Groups)  
 •   CP-Port-Service Handler
 •   CP-Port-User
 •   CP-Net
Actuators / Sensors / Door Opener  
 •   CP-Port-Service Handler
 •   CP-Port-User
 •   AkSe
 •   Obus
 •   DH-SLA
Call Forwarding - Call Dest. List  
 •   CP-Port-Service Handler
 •   CP-Port-User
 •   CP-Net
Call Pickup Group (standalone environment)  
 •   CP-Port-User
Call Pickup Group (network environment)  
 •   CP-API
DSS Keys  
 •   CP-API
BMO (Central Busy Signaling)  
 •   CP-Port-Service Handler
CLIR (Calling Line Identification Restriction)  
 •   CP-Port-Service Handler
 •   CP-Port-User
Caller List (missed calls)  
 •   CP-Port-Service Handler
 •   CP-Port-User
Code Lock - DND (do not disturb) - Room monitor  
 •   CP-Port-Service Handler
 •   CP-Port-User
CTI (Computer Telephony Integration)  
 •   CP-Port-Service Handler
 •   CP-Port API
 •   API-CTI
Group Call (Hunt groups, Groups, Call Waiting group)  
 •   CP-Net
Path replacement  
 •   CP-Net
Handsfree Answer  
 •   CP-Port-Service Handler
Message Waiting  
 •   CP-Port-Service Handler
 •   CP-Port-User
Night Service  
 •   CP-Port-Service Handler
 •   CP-Port-User
Automatic Callback  
 •   CP-Port-Service Handler
 •   CP-Port-User
 •   CP-Port-Sub
Ringing Group  
 •   CP-Net
 •   CP-Port-Service Handler
Camp-on  
 •   none
Silent Call Waiting  
 •   CP-Port-Service Handler
Call Transfer  
 •   CP-Net
 •   CP-Port-User
MULAP / Mobile Connect  
 •   CP-Net
Conference / Call Intrusion / Silent monitoring / Discreet Call (whisper)  
 •   CP-Net
 •   DH-NW
 •   CP-Resource Manager Interface
Call Duration  
 •   DH-UPN
 •   CP-Port-Accounting
 •   Display
OCA (optiClient Attendant)  
 •   DH-UPN
 •   CP-Port-Sub
 •   DH-CORNET-TS
CDR (Call Charges)  
 •   DH-UPN
 •   CP-Port-Accounting
 •   CP_CCO: GEZ
 •   CP-CCO
EVM  
 •   DH-UPN
 •   DH-EVM
 •   VMM
IVM  
 •   DH-UPN
CLIP on analog phones  
 •   DH-SLA
 •   Input-Output process
CMI  
 •   DH-UPN
 •   DH-CMI
Assistant-T  
 •   CP-Port-User
 •   DH-UPN
Associated services - Flex Call  
 •   CP-Port-User
 •   DH-UPN
Common Hold  
 •   CP-Port-User
 •   DH-UPN
DISA  
 •   CP-Port-User
 •   DH-UPN
DTMF  
 •   CP-Port-User
Hotline  
 •   CP-Port-User
 •   DH-UPN
Key Programming  
 •   CP-Port-User
 •   DH-UPN
LDAP - Phonebook  
 •   CP-Port-User
 •   DH-UPN
Meet me  
 •   CP-Port-User
 •   DH-UPN
MSN  
 •   CP-Port-User
 •   DH-UPN
Mute  
 •   CP-Port-User
 •   DH-UPN
Override  
 •   CP-Port-User
 •   DH-UPN
Park Call  
 •   CP-Port-User
 •   DH-UPN
PKZ (Account codes)  
 •   CP-Port-User
 •   DH-UPN
Redial  
 •   CP-Port-User
 •   DH-UPN
IP Mobility  
 •   CP-Port-User
 •   DH-UPN
Speaker call  
 •   CP-Port-User
 •   DH-UPN
Speed Dialing System  
 •   CP-Port-User
 •   DH-UPN
LCR  
 •   CP-Port-User
 •   CP-Net
 •   CP-Port-Sub
Plug in/out devices and accessories  
 •   DH-UPN
 •   DH-CORNET-TS
Led signaling  
 •   DH-UPN
TLANI/TLA/TMANI port/card blocking  
 •   DH-HKZ
 •   Input-Output Process
SLA/SLMA/SLMAE port/card blocking  
 •   DH-SLA
 •   Input-Output Process
E&M Tie trunks  
 •   DH-E&M
 •   Input-Output Process
Calls via analog trunks  
 •   DH-HKZ
 •   Input-Output Process
Calls to/from analog subscribers  
 •   DH-SLA
 •   Input-Output Process
Call lost - Destination not reachable  
 •   CP-Port-User
Card module startup problem  
 •   Presence
 •   Input-Output process
Attenuation problems  
 •   NW traces
IMODN function  
 •   Presence
 •   IMOD
Resources problems: (MOH, Conferences, DSPs, Paging, Announcements)  
 •   DH-RM
 •   CP-Resource Manager Interface
 •   DH-NW
LIM  
 •   Ethernet Driver
ANI Module  
 •   Obus
 •   DH-HKZ
T1 Analog (Loopstart/Groundstart)  
 •   DH-HKZ
T1 Digital  
 •   none
Licencing  
 •   Database

Options  
The options in the "Step 2: Combined Problem" list activate additional trace settings. Information is provided via help texts as to which traces apart from system software traces should be additionally activated. The options to be additionally activated are:

 Table 8-4   Options from the "Step 2: Combined Problem" list
Option  
Assigned traces  
General problem category  
 
General Display issue  
 •   DH-UPN
Speechpath problem (if no IP telephones/trunks are integrated)  
 •   CP-Resource Manager Interface
Speechpath problem  
 •   DH-UPN
 •   DH-NW
Wrong display at OpenStage 40/60/80  
 •   CP-Port-Sub
 •   DH-UPN
 •   DH-CORNET-TS

HiPath 3000/5000 V9, Manager E, Administrator Documentation, Issue 7   up Top
Disclaimer & Copyright   ID: P31003H3590M1000176A9   2012-06-25