12.5 |
Call Detail Recording, Attendant (CDRA) (not for U.S.) |
| Implementing features, see also Manager E Call Detail Recording, Attendant |
Definition |
| The CDRA feature enables you to selectively record the call details for incoming and outgoing voice calls for which at least one call charge pulse has accumulated. |
| Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 12.10 "Call-Charge Display With Currency (not for U.S.)"). |
| If a V.24 (RS-232) port was programmed for CDRA in the customer database, the call details are output to the printer. If the telephone is an optiset E or optiPoint telephone with display that has a programmed CDRA display key, the charges are also signaled on the station. |
| CDRA provides the following data at the end of each call segment: |
| • | Internal station number or name of the station. |
| • | The external station number dialed (for outgoing calls) or the station number of the calling party (for incoming calls). |
| • | Time (beginning of call) in hours, minutes, and seconds. |
| • | Call duration in hours, minutes, and seconds. |
| • | Amount due in local currency. |
| The data is entered at the end of each call segment and at the end of the call. Up to 20 call segments can be recorded simultaneously. This data is stored in the system until it is output to the printer and deleted by the attendant console using a procedure. If an overflow occurs, the oldest entry is overwritten first. The stored data is lost if there is a power failure. |
Signals on the CDRA display key |
| • | LED lights up continuously: New CDRA call details that have not yet been displayed are waiting. |
| • | LED off: Either CDRA call details that have been displayed at least once are waiting, or no entry was made. |
Configuring a station as a pay phone (automatic CDRA) |
| If an internal station is configured as a pay phone, all chargeable calls are automatically identified as CDRA calls. A call that is transferred to another station from the pay phone is logged as a CDRC or CDRA call, depending on how the pay phone is configured. |
Model-Specific Data |
Dependencies/Restrictions |
|
| HiPath 3000/5000 V9, Feature Description, Issue 7 | up |
|
|
||
| Disclaimer & Copyright | ID: P31003H3590F100017618 | 2012-06-25 |