3.1.17  
Call Pickup Within Call Pickup Groups 
 
Implementing features, see also Manager E Call Pickup Within Call Pickup Groups

Definition  
Calls that are signaled acoustically at a station in a call pickup group are simultaneously indicated by an LED (next to the programmed key) and signaled on the displays of the other group members. The call can be picked up by pressing the programmed key or dialing a code. Acoustic pickup signaling (after 5 rings) can also be configured system-wide.
The display shows:
 •   Line 1: Call for: <called member of the call pickup group>
 •   Line 2: Call: <Number of the caller>
If multiple members of the call pickup group are called, e. g., in a group call, one of the called members is displayed. If a customer wants another behavior, a change request (CR) must be started.
The time from start of ring to acoustic notification of all group members, is not variable. If there are several calls ringing the group, they are picked up in order of arrival.
Calls destined for Call Keys, Trunk Keys or General Call Keys can be picked up by another user. The LED on these keys will indicate busy after the pick up. Calls directed to MUSAP keys can be picked up, but after pick up, the key indicates it is idle.
A version of the feature is Targeted Call Pickup Outside of a Pickup Group.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  
Groups/stations  
 32/32  
 32 / 32  
 8/8  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Call pickup  
Only voice devices can be selected. A station can belong to only one group.  
Recall  
Callback  
Recall and callback calls are not signaled to the other group members.  
Do not disturb (DND)  
Stations that have activated DND do not receive call pickup signaling.  
Transfer  
Unscreened transfer calls cannot be picked up within the group.  
Groups  
All group members are authorized to pick up calls.  
Call waiting  
A camped-on call can be picked up. If more than one call is waiting, the first caller is always picked up.  

HiPath 3000/5000 V9, Feature Description, Issue 7   up Top
Disclaimer & Copyright   ID: P31003H3590F100017618   2012-06-25