10.9.3  

Announcement 
 


Settings | Auxiliary equipment | Announcement
 
Announcement equipment to analog station ports can be connected via Announcement. Depending on the communication system, up to 16 devices can be supported.
In Hicom 150 E Office Pro/HiPath 3700, 3750, E&M tie-line ports can be used in addition to analog (a/b) ports. Up to thirty-two stations can be switched to an announcement device at the same time.
For UCD, announcement before answer, and DTMF DID, up to sixteen announcement devices can be connected to the a/b interface on the station side in addition to the MOH sources.
Hicom 150 E Office Pro/HiPath 3700,3750 can also be connected to E&M. Start/stop can be indicated via relay and sensors or via E&M.

10.9.3.1  

Announcement equipment table 
The call numbers for the individual announcement devices (ports available for connection) and the announcement type can be selected in this table.

Ann. device column  
The announcement device number is specified by the communication system.
Analog ports that are set up as announcement ports must be assigned the value Station view: Activated featuresAnswering Machine under Extension Type.  

Access column  
The connection is defined via Access. Here you select the port to which this device is connected.

Type of ann. column  
The device type connected to the communication system is selected via Type of ann..
For Hicom 150 E Office Com/Pro and HiPath 3300 to 3750, this equipment list refers to the Wait dest. under UCD groups.
A number of different announcement types can be set for announcement equipment:

None  
Announcement equipment is not connected.
Announcement  
Enables the connection of only one external announcement device via SLA ports, via the TIEL card or via IVM. The announcement provided by the activated announcement device must have a fixed beginning and end. This device should not forward the call after the end of the announcement (a switching destination should not be entered). The corresponding announcement device port is entered under Access.
Music On Hold  
An announcement or music is repeated continuously. Queued calls can also be connected while the music or announcement is being played. Connection is possible either via SLA ports, via the TIEL card or via IVM. The corresponding announcement device port is entered under Access.
Internal Music On Hold  
Activates the system-internal music-on-hold in the communication system. For this option, none should be entered under Access. External MOH is heard if defined as a destination in the communication system.
Entries under Access have no effect on either variant.
Media PC  
This setting is predefined. The media PC or controlling application controls whether the caller hears the announcement from the beginning or is connected to an on-going announcement.  

External destinations button  
The Announcement | External destinations dialog box is displayed in order to set up external destinations.

10.9.3.2  

Announcement prior to answer table 
The Announcement prior to answer feature allows you to play announcements for both analog and digital trunks via externally connected announcement devices. This table can be used to allocate different announcement devices (Ann. device column) to different CO lines (Slot / line column).
A corresponding timer, i.e. Delay for announcement prior to answer, exists for this feature (see Time parameters).

10.9.3.3  

Area: Selection 

HG 1500 Card  
Under HG 1500 Board, select an inserted HG 1500 board in the communication system that is not configured as a gatekeeper (see also Settings | Network | Gatekeeper).

10.9.3.4  

Area: MOH sources 
In an IP network, DSP resources can be defined for a gateway to turn on MOH (Music On Hold) at IP clients. Up to five DSPs can be reserved for MOH activation per gateway. For each MOH source (DSP), the appropriate Codec can also be set.

Number of sources  
Select the number of MOH sources here.

Audio Codec  
For each MOH source, select the Codec to be used here. The Codec determines the type of PCM (coding of languages packets).

See also:  
   -   Section 8.2.2 "Station view: Activated features"
   -   Section 10.6.11 "UCD groups"
   -   Section 10.8.10 "Time parameters"
   -   Section 10.9 "Settings | Auxiliary equipment"
   -   Section 10.9.4 "Announcement | External destinations"
   -   HiPath 3000/5000 Feature Description, Announcements