9.11  
Relocate (Hoteling) 
 
Implementing features, see also Manager E Relocate (Hoteling)

Definition  
This is an expansion of the Relocate feature found in V1.0 or earlier.
The new Relocate (Hoteling) feature allows an optiPoint 500 or OpenStage TDM station to use a procedure to change the assignment between the physical telephone port and the logical station data (user profile).
Example: the telephone used by station 220 is connected to the second port of the SLMO board in slot 01 (220 = 0102) and the telephone used by station 330 is on the fourth port of the SLMO board in slot 03 (330 = 0304). After executing the relocate function, the station data belonging to station 220 is assigned to the fourth port of the SLMO board in slot 03 (220 = 0304) and the data belonging to station 330 is assigned to the second port of the SLMO board in slot 01 (330 = 0102).
You may only exchange user profiles from the same type of telephone (optiPoint and OpenStage), i.e. phones with the same key layout.  
If you exchange user profiles from different types of telephones, individually programmed key functions on the basic device will be replaced with the default values.  
You can also use Relocate on preconfigured SLMO or SLU boards, which means on boards that are not physically present, and on SLMO or SLU ports that do not have telephones connected.
Note on configuring the virtual HW ports: Virtual (not physically present) SLMO/SLU boards can be preconfigured with HiPath 3000/5000 Manager E. Virtual (not physically present) optiPoint 500 and OpenStage TDM telephones (including their key standards and individual key programming) can be configured on the corresponding ports. After loading a CDB prepared in this way, you can perform the relocate feature between real and virtual telephones (stations). Virtual stations preconfigured in this way follow Call Management, but only after the Relocate feature has been performed once.
Examples: The feature is useful in companies that have a large number of field representatives. These staff members are provided with a pool of workstations in the company headquarters. Furthermore, a separate station configuration (station number, key programming, trunk access, etc.) is defined for each staff member. To carry out work at the company headquarters, the staff member selects a workstation and activates the Relocate feature on the accompanying optiPoint 500 or OpenStage TDM telephone. This provides him or her with his or her personal user profile (station configuration).
A customer has 24 hour help desk operation that does not use UCD. Each desk position will have three different users each day. With the Relocate feature enhancement a user will be able to relocate a virtual port configuration to any desk that is available. This will then allow the user to receive calls to the DID numbers assigned to that user.
An additional application of this Relocate feature would be if two users decide to change desk locations and both users share the same phone types. The users can easily perform the Relocate operation without the assistance of a Telecommunications engineer.
The feature must be released system-wide before it can be used. Proceed as follows to activate the feature on the optiPoint 500 or OpenStage TDM telephone (a lock code PIN is not required if the default PIN "00000" is being used):
 •   Enter "Relocate" code + internal number of the destination station + telephone lock PIN
 •   Start the service menu, enter "Relocate" + internal number of the destination station + telephone lock PIN
 •   Press the appropriate programmed key and enter the internal number of the destination station + telephone lock PIN
After you have entered the destination station number, no other stations may use the feature until the procedure has completed. When executing the exchange, both telephones involved are reset.
The display of the new station number (display "Stn. number: ") on both telephones signals that the feature has executed successfully: XXXXX").

Host (Master) Telephones  
Only optiPoint 500 and OpenStage TDM telephones are supported.

Supported Features  
When the relocate feature is performed, the participating telephones will go out of service and restart. Activated features will be handled accordingly. That means that all callback calls and sent messages will be deleted, all other features remain unaffected.
Note on configuring the virtual HW ports: Virtual (not physically present) SLMO/SLU boards can be preconfigured with HiPath 3000 Manager E. Virtual (not physically present) optiPoint 500 and OpenStage TDM telephones (including their key standards and individual key programming) can be configured on the corresponding ports.
After loading a CDB prepared in this way, you can perform the relocate feature between real and virtual telephones (stations). Virtual stations preconfigured in this way follow Call Management, but only after the relocate feature has been performed once.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V1.0 SMR-J and later  
 V1.2 SMR-E and later  
 V1.0 SMR-J and later  
 V1.2 SMR-E and later  
 V1.0 SMR-J and later  
 V1.2 SMR-E and later  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Host-client configuration (master-slave configuration)  
You can only initiate the relocate feature on optiPoint 500 or OpenStage TDM host (master) telephones in the idle state.  
The data from any client (slave) stations that may be connected will also be exchanged if a client (slave) is preconfigured for each port. In addition, the client (slave) must be active on the port where the procedure is being carried out.  
The affected client (slave) telephones are reset during the execution of the exchange, just as the hosts (master) are.  
In cases where, for example, a client (slave) is not active for only one of the telephone ports (for example, the adapter has been removed), only the host (master) telephone is relocated.  
Host (Master) Telephones  
Only optiPoint 500 and OpenStage TDM telephones are supported.  
Client (slave) telephones  
Client (slave) telephones can be UP0/E stations (optiPoint phone adapter), analog stations (optiPoint analog adapter) and S0 stations (optiPoint ISDN adapter, only the default station of the associated port is considered here).  
S0 telephones  
S0 telephones do not use the Relocate feature These telephones operate automatically on any port, i.e. they do not require the Relocate feature.  
Warning  
In the case of S0 telephones with LIN, the LIN must be manually updated via the HiPath 3000/5000 Manager E when changing the telephone port.  
E911 emergency service for USA  
For V3.0 SMR-7 and later, the Relocate feature guarantees that the LIN remains assigned to the physical telephone port.  
Assistant T  
It is not possible to execute the feature on telephones that have programming authorization.  
DISA  
You cannot execute the feature over DISA/DISA internal.  
Associated services  
If the user confirms the feature with associated services (default: *83<DID>#9419) the call does not follow the call management for non-physical ports.  
It is not possible to activate the feature via associated services.  
Physically not available stations  
For incoming calls to stations, which are no longer physically available, the call follows the call management (CFW to PM instead dropping the call to the intercept). This mechanism is available 1 minute after proceeding with this feature or 5 minutes after a system hard restart.  
Display status information  
If a relocate session was successful the user will see relevant status information on the display of his or her optiPoint 500 or OpenStage TDM. Higher prior display texts like "View Messages" cover up the status indication.  
Key LED  
Access to this feature can be set up on a key of an optiPoint 500 or OpenStage TDM station. The LED of this key will be never used.  
Telephone lock  
Hoteling is possible with code lock active. To delete the status indication, during code lock active, is possible.  
Activation of relocate  
Activation of the feature is only possible if the station is idle.  
First two SLMO or SLU hardware ports  
The feature cannot be accessed on the first two SLMO or SLU hardware ports.  
OpenScape Personal Edition  
The feature is not available in the OpenScape Personal Edition.  
IP telephone  
You cannot execute the feature with any IP device.  
Associated services  
It is not possible to activate the feature via associated services.  
UCD  
The feature cannot be executed if a UCD agent is logged on to a participating host (master) telephone.  
Supported Features  
When the relocate feature is performed, the participating telephones will go out of service and restart. Activated features will be handled accordingly. That means that all callback calls and sent messages will be deleted, all other features remain unaffected.  

HiPath 3000/5000 V9, Feature Description, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3590F100017618   2014-02-27