2.8.1  

Analog Announcements at T/R Ports and IVM Announcements (Station Announcements) in a Network 
 

Definition  
Before version 5.0, station announcements were only supported within a single node. In version 5.0 (SMR09) or later, however, calls from other nodes can be simultaneously connected to a central station announcement.
Station announcements are configured homogeneously throughout the network. All announcements with the same ID refer to the same destination.
The following information applies:
 •   In the destination node, only one default destination number list is used for the station announcement.
 •   Station announcements only apply to the first entry in the destination number list - not subsequent entries.
 •   The number of calls in the UCD queue on the switch must be greater than the number in the call center application queue. This larger number is used for the internal UCD mechanism.
 •   From the calling node's perspective, the solution for multi-node station announcements is identical to the multi-node line announcement solution.
 •   When configuring multi-node station announcements, the method applied for calculating B channels is the same as for line announcements.
 •   Queued announcements are only grouped in the calling node. Multi-node announcements cannot be grouped.
 •   TDM networks do not support multi-node CSTA calls and announcement requests (in fallback scenarios, for instance).
 •   The ring tone does not alter if the first multi-node announcement request fails.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 SMR9  
 V5.0 or later  
 SMR9  
 V5.0 or later  
 SMR9  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
CSTA Service Provider  
CSP (CSTA Service Provider) and RSM must be used. The CSP flag must be activated. The CSP flag is located in Manager E under System Parameters/Plus Products Flags: CSTA with CSP  
Music on Hold MOH  
The requesting node plays music on hold if one of the announcement requests fails after connection.
Music on hold is not played in the destination node if the station announcement cannot be reached.