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Table 12-8
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Event Viewer Entries for the HiPath 5000 Server
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| Unidentified logical TFTP error in HiPath 3000/5000
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| Save event file for error analysis
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| Shut down and restart server.
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| If error is still present, restart the PC.
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| Udp/tftp: unknown service
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| Logical socket error, unable to install Winsock Library
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| Save event file for error analysis
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| Restart server and report error to appropriate service support.
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| Save event file for error analysis
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| Restart server and report error to appropriate service support.
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| Logical TFTP error; HiPath 3000/5000 displays a message indicating that frame page cannot be opened
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| Wait 5 minutes then repeat action.
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| Server problem: IP socket could not be initialized
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| Save event file for error analysis
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| Shut down and restart server.
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| If error is still present, restart the PC.
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| HiPath 3000/5000 no longer replies when files are received
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| Save event file for error analysis
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| Connection error, HiPath 3000/5000 HIP problems.
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| Check if ping is working:
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| If ping is working: wait 5 mins and restart server.
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| If ping is not working properly, check if the "Ping unsuccessful" error message appears in the Event Viewer.
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| Error while sending to <IP-Adr>
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| Logical error when sending data to HiPath 3000/5000
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| Save event file for error analysis
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| Restart server and report error to appropriate service support.
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| No acknowledgement received/sent
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| Save event file for error analysis
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| Possible connection interruption or HiPath 3000/5000 HIP problems.
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| TFTP protocol error: data transfer no longer possible, transfer cancelled.
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| Save event file for error analysis
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| Check if ping is working:
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| If ping is working: wait 5 mins and restart server.
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| If ping is not working properly, check if the "Ping unsuccessful" error message appears in the Event Viewer.
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| CDB page frame successful (read)
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| CDB page frame successful (write); Event Properties contains the corresponding page frame ID
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| Positive ack. from FCT; connection with HiPath 3000/5000 successful; Event Properties contains the corresponding HIP address
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| Connection difficulties - HiPath 3000/5000 server. TCP connection not available
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| Save event file for error analysis
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| Check LAN, initiate HiPath 3000/5000 ping.
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| Restart server if necessary. Check HiPath 3000/5000 HIP.
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| CDB transfer successful (read)
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| All frame pages successfully read from HiPath 3000/5000 nodes by the server
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| CDB transfer successful (write)
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| All frame pages successfully written from the server to all HiPath 3000/5000 nodes
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| CallAddressTable and NodeIpTable transfer successful
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| Successful transfer of call address table and node IP table to the system by the server
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| Saving the Venus database to the server hard drive
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| HiPath 3000/5000 HIP no longer available
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| Save event file for error analysis
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| Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary
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| CDB transfer to (<IP-Adr>) failed (write)
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| Writing data to HiPath 3000/5000 with specified IP address failed
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| Save event file for error analysis
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| Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary.
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| Load HiPath 3000/5000 Manager E data to the server again. This initiates data transfer from the server to HiPath 3000/5000.
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| Modification to database in HiPath 3000/5000 reported to the server; HiPath 3000/5000 data loaded and saved on the server
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| Disconnection of object recovered (%1)
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| CDB transfer from (<IP-Adr>) failed (read)
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| Data reading from HiPath 3000/5000 (with specified IP address in the server) failed
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| Save event file for error analysis
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| Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary.
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| Activate HiPath 3000/5000 data loading via HiPath 3000/5000 Manager E.
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| Interface error (_hr= 0xzzzzzzzzz)
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| If 0xzzzzzzz = 0x80070057, this is just internal information for Development, otherwise error
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| Save event file for error analysis
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| If an error message appears, RgTraceFile.txt and Carlog File must be saved.
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| User interface active on <IP-Adr>
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| The user interface is active during a sync. Trials are not cancelled and are cyclically repeated until successful.
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| User: "<username>" on PC: "<pc_name>": read CDB data from server
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| HiPath 3000/5000 Manager E information about user actions, user reads data from the server.
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| User: "<username>" on PC: "<pc_name>": write CDB data to server. Mode (delta)
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| HiPath 3000/5000 Manager E information about user actions, user writes data to the server and to the systems.
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| No resources in system %1
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| API cannot open FCT, as there is another API session active (e.g. user interface).
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| Car update node IP table entry <IP-Adr>
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| Database generates the node IP table per CDB for the car server
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| Feature Server: Service Started. Version HVxxxB.yy.nnn.
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| The "Feature Server" service was started.
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| Feature Server: Service stopped.
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| The "Feature Server" service was stopped.
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| Update CallAddressTable (No. = %1) and NodeIpTable (No. = %2)
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| CAR assigned a new call address and node IP table by the database (event 1027 follows).
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| Registration request from <IP-Adr>
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| The REG server received a registration request from HG 1500.
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| Wrong UDP packet sequence, asynchronism.
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| Unknown HiPath 3000/5000 IP packet.
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| Save event file for error analysis
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| Possible interrupted connection.
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| Error 0x%x in Func \"SaveGeb\".
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| Description: %s",e.Error(), (char*)(e.Description())
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| Error when saving an outgoing call data record.
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| Error 0x%x in Func \xd2 SaveKommend\".
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| Description: %s",e.Error(), (char*)(e.Description())
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| Error when saving an incoming data record.
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| Error 0x%x in Func \"SaveNewPrice\".
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| Description: %s",e.Error(), (char*)(e.Description())
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| Error when saving a recalculated call data record.
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| Error init HKLM registry Stop service GetAccount
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| Error when reading start parameters from the HK local machine registry.
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| Error init registry HKCU Stop service GetAccount
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| Error when reading start parameters from the HK Current user registry.
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| Error when starting immediate printout. Stop service GetAccount
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| Error when starting immediate printout thread.
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| Error 0x%x in Func \"InsertSofortDruck\".
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| Description: %s",e.Error(), (char*)(e.Description())
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| Error when saving a record for immediate printout.
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| TSP does not provide any CDR lines.
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| Error when initializing the TAPI interface.
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| TapiFunc: %s ID: %d Error: %s", szTapiFunc, lLineID, szErrorMess
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| Error when calling a TAPI function for a particular line.
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| TapiFunc: %s Error: %s", szTapiFunc, szErrorMess
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| Error when calling a TAPI function.
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| Box not found in database cntBox = 0 SwitchID: %d, nVNodeID: %d
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| Node data has not yet been read.
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| CDR Service in PBX: %d could not be started
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| The CDR service in the switch could not be started.
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| Error sending command 'starting CDR Service' to PBX: %d
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| Error when sending the start CDR service command.
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| CDR Service in PBX: %d by TSP already started
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| TSP has already started the CDR service.
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| Error starting CDR service on PBX: %d dwParam2: 0x%x
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| Undefined error when starting the CDR service.
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| Error sending command 'stop CDR Service'
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| Error when sending the command to stop the CDR service.
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| Error stopping CDR Service: Illegal Access
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| Error when stopping the CDR service. Access denied. Someone else already started the service.
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| Error stopping CDR Service: ErrorCode: 0x%x", dwParam2
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| Undefined error when stopping the CDR service.
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| Start service error: Database connect error
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| Error when opening the database connection.
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| Start service error: Misc. database error
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| Error when reading out the values saved in the database.
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