6.9 |
Message Texts / Mailboxes / Message Waiting |
| Implementing features, see also Manager E Message Texts/ Mailboxes / Message Waiting |
Definition |
| • | Send message to one recipient |
| A subscriber can choose a text from a selection of system-internal message texts and send it to any other internal or HiPath 3000/5000 networked telephone with display (optiPoint and OpenStage) by pressing the key or using the "Send message" menu. The message can be sent in idle, ringing, talk or busy state. In ringing state it is not necessary to specify the recipient's station number. |
| The initiating party can also be a central voice mail server in the HiPath 3000/5000 network. A special text has been defined for this purpose. |
| • | Send message to multiple recipients (broadcast messages, V4.0 SMR-6 and later) |
| In this case a system-internal message text can be sent to all members of an internal group or an internal hunt group. Like sending a message to a single recipient, this is initiated by pressing a key or using the "Send message" menu. The station number of a group or hunt group is specified rather than that of an individual subscriber. The group members can be any internal telephones with display (optiPoint and OpenStage) either internal or within the HiPath 3000/HiPath 5000 network. You are not allowed to transmit a broadcast message across nodes in a network. Consequently, you cannot transmit a broadcast message from node A (sender) to a group in node B (receiver). |
| • | Receiving a message |
| The system indicates the presence of a message depending on the type of telephone. The following applies to the default setting: |
| - | On telephones with display (optiPoint and OpenStage), a waiting message is signaled via the display and a "Mailbox" key, if programmed. In addition, there is acoustic signaling using a special dial tone. |
| - | On optiPoint telephones without display, a message is signaled by the "Mailbox" key. In addition, there is acoustic signaling using a special dial tone. |
| - | On special analog telephones with a mailbox LED, a waiting message is signaled via this LED (not by a key). These extensions must be configured accordingly. An audible signal also sounds, like on analog telephones. An RGMOD is required in HiPath 3800 to signal messages with the mailbox LED (set the ring voltage in the RGMOD to 75 V). In V4.0 SMR-7 and later, message signaling with the mailbox LED cannot only be performed with the 25 Hz ring frequency used up to now, but also with the 20 Hz ring frequency specific to the USA. The correct setting is made automatically through the country initialization. Please note that special analog telephones are required for signaling (for example, Teledex (25 Hz) and Telematrix (20 Hz) MWI telephones). |
| - | On analog phones, a waiting message is signaled not with the internal dial tone but with a special dial tone (HiPath 3550, HiPath 3350, HiPath 3250, HiPath 3500, and HiPath 3300). |
| - | On mobile telephones, a waiting message is signaled by an advisory ring and the mailbox symbol appearing on the screen. |
| You can use HiPath 3000/5000 Manager E to adjust the optic and acoustic signaling in the following way: If the flag "Status display for info message" is not set, the status display "Display infos" is not visible until you scroll in the system menu. The Plus Products flag "Acoustic message signaling" can be used to define whether the special dial tone is used for signaling on optiPoint and OpenStage telephones, or whether signaling is not implemented at all. |
| • | Callback |
| On telephones with display, a caller can retrieve information such as the sender's name and number, text message, date, and time using a dialog menu. The user can then call back the sender of the message without entering a station number. To activate callback on analog telephones, users can use a procedure code. On optiPoint telephones without a display, users can press a "Mailbox" key. |
| • | Deleting a message |
| The sender and receiver can use a dialog menu or a procedure code to delete the message. Otherwise, the message is deleted only if it results in a call to the station. |
| • | Central voice mail server |
| A station in a satellite communications server can program use call forwarding or call forwarding-no answer to send its calls to the central voice mail server. Calls received are then indicated at the station via message waiting. External station numbers cannot be programmed in the call management lists. For this reason, a pseudo port should be configured as a PhoneMail® port for call forwarding to the external voice mail server. |
| The default text messages are: 0 = Please callback 1 = Someone is waiting 2 = Appointment 3 = Urgent call 4 = Do not Disturb 5 = Fax waiting 6 = Dictation please 7 = Please come see me 8 = Please make copies 9 = Ready to depart |
| This feature can be activated/deactivated via a DISA connection, by its own station user. |
Model-Specific Data |
Dependencies/Restrictions |
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| HiPath 3000/5000 V8, Feature Description, Issue 10 | up |
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| Disclaimer & Copyright | ID: P31003H3580F100017618 | 2011-02-07 |