Tabelle 1-4

Information on the Intranet

Contents	Languages	URL
Product Overview   Product descriptions	German English	http://opus1.mchh.siemens.de:8080/TopNet/index.html
Electronic Documentation on SEN ESY Products   Selection and download of the following:    •   Operating manuals  •   Administrator documentation  •   Service documentation  •   Sales documentation	German English French Italian Dutch Portuguese Spanish	http://apps.g-dms.com:8081/techdoc/search_de.htm
List of "Frequently Asked Questions (FAQ)" in the VD portal   Questions and answers regarding HiPath customer scenarios: Keyword "Solutions_Products_Services"	German	https://vd.icn.siemens.de/cfdocs/faq/start.cfm
Knowledge Management for Operational Support and Services KMOSS   Platform for the provision of service information (successor to the Service Information System, SIS):    •   Tips & Tricks  •   Service information sorted according to products	English	https://www.g-dms.com/livelink/livelink.exe/fetch/2000/12466151/12466438/customview%2Ehtml?func=ll&objId=12466438&objAction=Browse& viewType=1
TAC Advisor   Technical Assistance Center for enterprise and network partners:    •   Downloads  •   Software Maintenance Releases (SMR)  •   Configuration notes and alerts	English	http://tac.fld.rolm.com/
Back Level Support BLS   Product information for the products supported by BLS.	German English	https://bls.icn.siemens.at/en/service_solutions/product_information/product_information_content.cfm
Setting up tracing for the Feature server   Configuration notes and procedures	German English	https://www.g-dms.com/livelink/livelink.exe?func=ll&objId=1115241&objAction=View&nexturl=%2Flivelink%2Flivelink%2Eexe%3Ffunc%3Dsrch%2ESearchCache%26cacheId%3D143117641