12.7  
Account Code (ACCT) 
 
Implementing features, see also Manager E Account Code
The account code feature is used together with central call detail recording (CDRC).  

Definition  
This feature enables you to assign call charges for a specific project to an account code so that call charges for specific projects can be printed out.
Users can enter an ACCT from any station. ACCT offers two procedures and three options:
Procedures:
 •   Mandatory ACCT:
Users must enter an ACCT before the start of a call (after a trunk group is seized). For incoming calls, the ACCT entry is optional. The system applies the ACCT according to the option selected. If least cost routing is active, a flag in the dial plan signals that you need to enter an ACCT after the access code. The system treats this input as a "mandatory ACCT".

   
 LCR Active  
 LCR Inactive  
 Mandatory Dial Plan (35-8-3)  
 Mandatory ACCT TG Set  
Electronic notebook (ENB)  
 ACCT requested  
 ACCT requested  
System speed dialing  
ISD  
Redial  
Missed calls list  
DSS key  
    A mandatory ACCT can be defined in the dial plan (LCR).|
 •   Optional ACCT:
Users can enter an optional ACCT from any telephone before the start of a call. During an incoming or outgoing call, users can enter the ACCT from UP0/E telephones only. With optiPoint 500 entry, an ACCT may be entered during a call only if the ACCT feature has been programmed on a key, or if DTMF has been automatically disabled for the whole system.

Options:  
 •   ACCT not checked:
The system does not check for an ACCT, which means you can enter an 11-digit ACCT. If the ACCT is less than 11 digits long, press # to mark the end of the procedure. If the ACCT is 11 digits long, you can dial another number immediately afterward (depending on the option, you need to enter the trunk group code or the station number).
On analog (DP) and ISDN telephones, the "not checked" option can be used only if the ACCT is 11 digits long. Otherwise, the system will not complete dialing. You cannot use the # key or the substitution code to mark the end of input on these telephones.
 •   ACCT list checked:
The system checks the ACCT against a list of verifiable ACCTs and accepts only valid entries. You can enter 11-digit ACCTs in the list. After entering a valid ACCT, you can dial another number immediately (depending on the option, you need to enter the trunk group code or the station number). Do not press # to mark the end of the input. The system rejects invalid ACCTs by outputting a negative confirmation tone.
 •   Number of ACCT digits checked:
The system checks an ACCT entry only to determine the number of digits. The number of digits to be checked is set in the system. Max. 11 digits can be checked. After the system checks the number of ACCT digits, you can dial another number immediately (depending on the option, you need to enter the trunk group code or the station number).
Account codes are not printed out of call detail recording (CDRC) if the RS-232 output is connected directly to a printer because the printer format does not have a sufficient number of columns. However, if a call-accounting device is used, the compressed format of CDRC will include the account code information.
The ACCT is assigned to all subsequent parts (even if transferred or forwarded to another station) of the current call for CDRC.
There are 1000 possible account code entries; only digits 0-9 are allowed in an account code number.
If the user of an optiPoint 500 or OpenStage TDM finds that during a call the current account code applied to a call is incorrect or that a different account code is needed, the user can enter a different code number. The system will overwrite the currently flagged account code. CDRC sends a call detail record after each segment; herefore, previously completed call segments will be identified with the old account code number.
The non-verified and forced parameters determine, per trunk group, whether an account code is optional (non verified) or mandatory (forced).
If you select forced for a trunk group, all stations using that trunk group are required to use account codes to dial out. If you want some users to use account codes and other users not to use account codes, you need to program different trunk groups.  
With the Check number of characters option, the contents of the account code number are not checked. You determine how many digits are permitted by using the drop-down list box Characters to be checked in HiPath 3000/5000 Manager E, or Code Length in Manager T. The number of digits checked can be from one to eleven digits.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  
Number of ACCTs in the system  
 1000  
Max. length of ACCT  
  11  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
DISA, external CF, callback, transit  
The system does not query the mandatory ACCT.  
Electronic notebook (ENB)  
You can program ACCT code + ACCT + station number in the ENB.  
Conference  
An ACCT entered during a conference with external station is assigned to all participating calls and trunks.  
Redial  
For V1.2 or later, an ACCT entered can also be stored in redial memory. This is true only if the appropriate system-wide flags are set.  
Least cost routing (LCR)  
Mandatory ACCT is possible with or without LCR.  
Telephones  
Users of telephones without displays must dial the seizure code after the ACCT.  
On system telephones with displays, a prompt to enter the ACCT appears on the screen.  
S0 telephones  
If the unchecked ACCT option is selected on S0 telephones, you must always enter the full number of digits (you cannot press #).  
If the ACCT is checked, or a fixed number of digits is entered, the system detects the end of the ACCT.  
ACCT while on a call  
Only users of optiPoint 500 and OpenStage TDM telephones can enter an account code while engaged in a call.  
When to enter ACCT  
You can enter an account code from any type of terminal (optiPoint  500, OpenStage  TDM, analog) before the call begins (before line seizure). Only optiPoint 500 and OpenStage TDM (including optiClient Attendant) can enter an account code during an incoming or outgoing call.  
No check option  
This option is not possible if there are trunk groups flagged with the forced (mandatory) entry procedure.  That is, the parameter forced and the option  
No check are mutually exclusive.  
Invalid entry  
If the ACCT entry is incorrect, the user sees the display Invalid entry and the call is dropped.  
Non-display telephones  
If an account code is required, the user hears silence after dialing the trunk group access code. If the user does not dial an account code within 30 seconds (this timer is not variable), the user receives a busy tone, and the call is dropped. If the correct entry is made, confirmation tone (three short bursts of tone) is heard and the user can proceed with dialing.  

HiPath 3000/5000 V8, Feature Description, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3580F100017618   2011-02-07