10.21  

Central Attendant Console 
 

Definition  
A central attendant console supports the switch and recall functions in the network. A local intercept position can redirect intercepted calls via a networked station (with call forwarding).
Pseudo numbers can also be entered that are forwarded to a remote system for centralized answering applications. The Associated Service feature must be used to call forward the pseudo number to the target location.
The central intercept position can also be configured with CorNet NQ without pseudo stations. It is configured via system parameters - Intercept / Attendant - Central intercept position.
The console display shows the calling party number if available. There is no indication specific display for intercept, same display as for incoming external calls. In Version 4.0 will be also a display for netwide intercept.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Central Busy Signaling
optiClient Attendant  
Up to 100 stations per networked system (node) can be integrated.
If you use the BLF server's internal attendant function, you can include all stations in the networked systems. In this case, BLF information is obtained directly from the node via TCP/IP, and not routed over CorNet-IP.
You can include all stations in the central node, irrespective of the BLF server.
 
Attendant console in networked systems  
The following functions can only be used in the local node or the local zone:  
 •   Releasing external trunks
 •   Override
 •   Queuing
 •   Radio paging PSE
 •   CDRA (including printing)
 •   Parking
 •   System telephone lock
 •   Transfer undialed trunks