5.2.10  
Announcement Before Answering 
 
Implementing features, see also Manager E Announcement Before Answering

Definition  
This feature plays an announcement for external callers from an optional external announcement device. This applies to both analog and digital trunks.
The announcement can be played either parallel to ringing or only if the call is placed in the announcement device queue. The announcement begins after a programmable period and can be heard by several callers simultaneously.
Users can configure an announcement before answering to relieve an intercept station. For this purpose, users connect an announcement device, which is capable of answering an incoming call and forwarding it to a specific station. This feature is configured with call management.
Users must configure the subscriber ports that connect to announcement devices as answering machines. If the announcement device is connected to an analog port and it must be able to present an open loop to the system at the end of the message.
The UCD feature can also be used to start the announcement, but only after a programmable period. The announcement can be heard by several callers simultaneously.
The feature can be used to present callers with a company message before being answered, for example, by the Attendant or by a group.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 TMEW2 or analog port  
 Analog port  
Software requirements  
 V5.0
or later  
 V1.0
or later  
 V1.0
or later  
No. of callers who can hear an announcement simultaneously  
 32  
 32  
 32  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Group/station  
If the announcement port is entered as a call forwarding-no answer destination, the appropriate announcement is played if the group or station is busy. The call is then forwarded to the next station or the programmed intercept criteria apply.  

HiPath 3000/5000 V8, Feature Description, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3580F100017618   2011-02-07