3.1.17 Call Pickup Within Call Pickup Groups

3.1.17	Call Pickup Within Call Pickup Groups

Implementing features, see also Manager E Call Pickup Within Call Pickup Groups

Definition

Calls that are signalled acoustically at a station in a call pickup group are simultaneously indicated by an LED (next to the programmed key) and signaled on the displays of the other group members. The call can be picked up by pressing the programmed key or dialing a code. Acoustic pickup signaling (after 5 rings) can also be configured system-wide.

The time from start of ring to acoustic notification of all group members, is not variable. If there are several calls ringing the group, they are picked up in order of arrival.

Calls destined for Call Keys, Trunk Keys or General Call Keys can be picked up by another user. The LED on these keys will indicate busy after the pick up. Calls directed to MUSAP keys can be picked up, but after pick up, the key indicates it is idle.

A version of the feature is Targeted Call Pickup Outside of a Pickup Group.

Model-Specific Data

Subject

HiPath 3800

HiPath 3550

HiPath 3500

HiPath 3350

HiPath 3300

Feature available in

Hardware requirements

Software requirements

V5.0
or later

V1.0
or later

Groups/stations

32/32

8/8

Dependencies/Restrictions

Subject

Dependency/Restriction

Call pickup

Only voice devices can be selected. A station can belong to only one group.

Automatic recall

Callback

Recall and callback calls are not signaled to the other group members.

Do Not Disturb

Stations that have activated DND do not receive call pickup signaling.

Transfer

Unscreened transfer calls cannot be picked up within the group.

Groups

All group members are authorized to pick up calls.

Call waiting

A camped-on call can be picked up. If more than one call is waiting, the first caller is always picked up.

HiPath 3000/5000 V8, Feature Description, Issue 10		up

Disclaimer & Copyright	ID: P31003H3580F100017618	2011-02-07